We take a look at how the automotive repair market should consider applying lessons from digital retailers to enhance the service they provide to motorists.
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Topics: customer experience, millenials, online, digital, Aftersales, automotive, customer relationships, customer journey, service, digitisation, retail
In part 2 of our focus on advanced driver assistance systems (ADAS) we take a closer look at the need for technicians to receive training so repairers can maximise the opportunity of supporting such features in their workshops.
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Topics: technology, Aftersales, connected car, driver assistance, service, ADAS
Part I of our focus on advanced driver assistance systems (ADAS) explores the size of the market and the proliferation of such features on today’s vehicles.
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Topics: technology, Aftersales, connected car, driver assistance, service, ADAS
