GDPR and your dealer software

Posted by Nathan Elliott on 18-Dec-2018 10:44:00

The new data protection regulation is just around the corner so everyone’s asking the question “Are you ready?”. Despite being quite ominous, the question is an important one. Dealerships hold a lot of data in their CRMs and DMSs and there needs to be a few changes before the 25th May.

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Topics: gdpr, security, process, dealer software

GDPR and your dealer software

Posted by Nathan Elliott on 17-May-2018 10:03:30

The new data protection regulation is just around the corner so everyone’s asking the question “Are you ready?”. Despite being quite ominous, the question is an important one. Dealerships hold a lot of data in their CRMs and DMSs and there needs to be a few changes before the 25th May.

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Topics: dealer management, dealerships, crm, dms, gdpr

How to increase customer retention in 2018

Posted by Nathan Elliott on 20-Feb-2018 08:21:00

There’s endless content and conversation on customer retention in the automotive industry. This is why it’s so surprising that there’s still core issues here. As we all know, retention depends on customer experience as the experience determines customer satisfaction.

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Topics: retention, customer experience, crm, technology, data, gdpr, customer satisfaction