Franchised dealers missing a trick with eVHC

Posted by Alex Knight on 30-Aug-2019 12:22:14

EVHC or electronic vehicle health check is a well-known workshop tool for identifying work required on a vehicle and is widely used in the franchised sector. But latest figures show thousands of pounds of work is being overlooked because workshops are not using the check at every possibility.

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Topics: profit, dealerships, revenue, online, lifetime value, digital, upsell, CustomerVue, Aftersales, buying, repurchase, automotive, consumers, dealer, service, retail, eVHC

CDK Global Roadshow comes to Autino

Posted by Alex Knight on 01-May-2019 08:14:19

Autino are looking forward to welcoming CDK Global to their offices in Reading when the Partner Programme Roadshow rolls into town on Thursday 2nd May.

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Topics: data, integration, CustomerVue, Customerlounge, software, application, partner, products, CDK Global, roadshow

Announcing our new product logos

Posted by Alex Knight on 07-Feb-2019 08:03:36

Big news! Today we're announcing the new Autino product family with the launch of new logos and branding for our suite of automotive software products.

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Topics: CustomerVue, CarVue, Customerlounge, software, branding, products, logo, BayConnect, CarLounge

Autino joins CDK Global’s new Partner Programme

Posted by Alex Knight on 05-Feb-2019 15:46:30

Automotive software providers Autino, developers of CustomerVue, the online aftersales software for franchised dealers, today announces it has joined CDK Global’s new Partner Programme.

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Topics: data, integration, CustomerVue, Customerlounge, software, application, partner, products, CDK Global

CustomerVue feature update: All-new Inbox

Posted by Alex Knight on 05-Dec-2018 07:41:15

We're really excited to announce that an all-new messaging interface is coming very soon to all CustomerVue users. Our new inbox makes it easier and quicker to find the messages that count.

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Topics: feature updates, CustomerVue

Increase Your Revenue Through Our CustomerVue

Posted by Nathan Elliott on 16-Oct-2018 14:09:00

According to AutoVHC’s research, failure to complete vehicle health checks cost the average franchised dealership £11,000 in aftersales revenue last summer. AutoVHC’s business unit director Chris Saunders added that service departments are “simply throwing away revenue opportunities”.

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Topics: dms, revenue, online, digital, dealer software, CustomerVue

CustomerVue feature update: Inbox & VHC upgrades

Posted by Alex Knight on 16-Jul-2018 13:41:47

The latest changes have been rolled out to CustomerVue, our franchised workshop management system. We know that in a busy workshop environment, keeping customers updated is hugely important, so in this release we've made some usability improvements to the great customer communication tools already in the system as well as some changes to VHC which will further increase the efficiency of your service team.

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Topics: feature updates, CustomerVue

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