I recently wrote about how the UK sales of new cars has declined. But, it’s not all doom and gloom as Close Brothers has reported that 92% of car dealers are feeling confident about 2018. So, what’s the deal? Well, let’s consider the table below:
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Topics: dealerships, process, digital, IT, security, car sales, brexit, dealer, outlook, 2018, consumers
According to the SMMT 2.5 million cars were registered in 2017. This is a 5.7% drop from 2016. This may come as a surprise to many as the market has been growing year on year since 2012.
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Topics: loyalty, customer satisfaction, customer experience, lifetime value, retention, finance, car sales, dealerships
