Why apprentices are good for business

Posted by Alex Knight on 17-Apr-2019 11:28:00

Apprentices have long been the lifeblood of the workshop. Fresh, eager to learn and keen to make their mark in the world of work, apprentice technicians have always been vital in the on-going success of the aftersales department.

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Topics: automotive, engagement,, products, 2020, apprentices

The changing aftermarket of 2030

Posted by Alex Knight on 09-Apr-2019 10:26:00

Around 30-40% of profits from the automotive aftermarket could be redistributed in the next decade as electric and connected vehicles as well as other e-commerce services become more widespread.

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Topics: technology, Aftersales, automotive, consumers, software, application

Are you meeting customers on their terms?

Posted by Nathan Elliott on 06-Sep-2018 10:44:00

We now live in a fast-paced world where technology is forever transforming our daily lives. Within the automotive sector I feel we have embraced technology and used it to our advantage in creating new car designs and models that not only look and perform better but also take into consideration the environment. 

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Topics: customer experience, technology, dms, Aftersales, automotive