We're excited and very proud to announce that we have been awarded the prestigious ISO 9001 certification as part of our drive to continuously improve the quality of our systems and customer service.

Topics: bsi, quality, ISO9001, certification

There’s no doubt diesel has taken a hit. From Volkswagen’s diesel emissions scandal to clean air proposals from leading cities, diesel’s reputation has taken a kicking.

Topics: automotive, consumers, engagement,, petrol, diesel, emissions

Autino are looking forward to welcoming CDK Global to their offices in Reading when the Partner Programme Roadshow rolls into town on Thursday 2nd May.

Topics: data, integration, CustomerVue, Customerlounge, software, application, partner, products, CDK Global, roadshow

We take a closer look at how new car sales are performing across Europe and the picture is not looking rosy.

Topics: car purchase, Aftersales, selling, buying, automotive, car buying, petrol

Apprentices have long been the lifeblood of the workshop. Fresh, eager to learn and keen to make their mark in the world of work, apprentice technicians have always been vital in the on-going success of the aftersales department.

Topics: automotive, engagement,, products, 2020, apprentices

Around 30-40% of profits from the automotive aftermarket could be redistributed in the next decade as electric and connected vehicles as well as other e-commerce services become more widespread.

Topics: technology, Aftersales, automotive, consumers, software, application

Sales of EVs and other alternatively powered vehicles grew by more than a fifth in 2018, according to latest figures from the Society of Motor Manufacturers and Traders (SMMT).

Topics: technology, dealerships, Aftersales, buying, customer journey, convenience, petrol

UK dealers figure highly in the top European listings for non-manufacturer owned groups, according to automotive research and consultancy the ICDP.

Topics: dealerships, dealer software, buying, car buying, sales, customer journey, convenience

Whilst car drivers are committed to fixing their cars to ensure they are in the best condition for the road, dealers need to up their game to deliver higher levels of customer care and boost aftersales business.

Topics: dealerships, Aftersales, buying, dealer, customer loyalty, customer journey, convenience

The buyer’s journey and experience has changed thanks to the digital revolution. Customers are spoilt for choice and let’s be honest, they can have the majority of things with a click of a button. It’s all about convenience. So, to keep the customer happy you need to make the searching and purchasing as simple and straightforward as possible. Amazon have nailed this.

Topics: dealerships, dealer software, buying, car buying, sales, customer journey, convenience