Autino gains ISO 9001 certification

Posted by Alex Knight on 10-May-2019 10:33:48
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We're excited and very proud to announce that we have been awarded the prestigious ISO 9001 certification as part of our drive to continuously improve the quality of our systems and customer service.

BSI_LogoISO 9001 Quality Management certification is internationally recognised as the hallmark of exemplary business management and operational procedures, and provides customers with confidence that Autino as company is committed to adhering to the highest of standards.

Autino General Manager Andrew Mortimer said: “We want the Autino name to be synonymous with quality and first class customer service hence our commitment to achieving this globally recognised standard. It demonstrates to our customers that we are dedicated to delivering the very best service and systems and that we will strive to continually improve everything we do.

“Providing an excellent suite of meaningful software products which meet business needs is only half the story: it has to be backed-up with excellent customer care and the highest operational standards if dealer needs are to be met and exceeded on a daily basis.

“Our clients have always had confidence in our products and services, but ISO 9001 certification rubber stamps our philosophy that customers are at the heart of our business.”

In order to gain certification, an auditor from BSI was onsite for 3 days, inspecting documented material, assessing the systems for evidence, and interviewing key stakeholders about departmental functions.
 

Certification was undertaken by the renowned business standards company BSI who help organisations all over the world make excellence a habit. For more than a century they have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth. 

Autino is now focused on achieving even higher levels of certification with ISO/IEC 27001 expected in the coming weeks.  ISO 27001 is the international standard for Information Security Management. It not only focuses on technical solutions for data protection, but how information is processed, stored and how it is used including employee access and training.

Topics: bsi, quality, ISO9001, certification