Autino's oasis of calm at AM Live 2021

Posted by Catherine Osborn on 04-Nov-2021 11:11:01

The countdown is on — we can’t wait to chill out at this year’s AM Live! 

Yes, you did read that right. We know what shows are like — lots of rushing around, meeting new people and trying to share loads of new information. A bit like a day in aftersales, in fact... So we figured we'd make our stand a place where you can go to take five — a black and pink oasis of calm, AKA stand P16, AKA the CustomerLounge. 

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There’ll be coffee and tea (while stocks last), stress balls, rubber duckies (why not?!) but of course behind all this lies a serious message — life’s too short for stress and hassle. 

Incremental happiness — making life better one day at a time 

We were having one of those lunchbreak discussions recently about what makes for a great job, and one theme that came up was that of the Sunday Night Feeling. For some it’s a sigh; for others, it’s a not in the pit of the stomach, but if you’ve got it and it happens regularly, it’s a sign your job isn’t quite as joyful as it could be.  

Portrait of happy multi-generation family standing outdoors

Autino — improving Sunday nights for all the family

And that’s handy, because what we’re about is making people’s lives a little bit happier — customers, aftersales managers, service advisors, MDs, finance directors and, by extension, your family.  

CustomerLounge helps by improving dealer-customer comms, reducing phone calls and boosting revenues. NPS scores troubling you? One of our customers improved theirs by 40 points. 

Come visit us at stand P.16 

Honestly, if you only want a free coffee and one of our fetching tote bags, that’s cool. But if you’d like to take a look at CustomerLounge and see what it can do for you, plug some some numbers into our revenue calculator, you can do that too!  

Remember: 

  • Stand P.16 
  • AM Live
  • Thursday 11 November 
  • Birmingham NEC.

For all your rubber ducky needs... 

WhatsApp Image 2021-11-03 at 16.15.16

 

Topics: customer experience, customer satisfaction, dms, revenue, dealer software, feature updates, Aftersales, Customerlounge, buyer Journey, software, products, service, Electric Vehicles, Birmingham NEC, AM Live

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